Your rate confirmation makes notice a condition of getting paid. TQL's says you must tell them at least 30 minutes before detention begins. WaitStamp sends that notice automatically, while the truck is still in the dock, then hands over a claim with every timestamp labelled. Your driver taps a link. He installs nothing.
Every screen is the real product running against the demo carrier — six trucks, ten weeks of loads — and every figure on them was computed by the same code a customer's account runs.
Most rate confirmations make notice a condition of payment. A claim that first appears on an invoice three weeks later is one the broker can decline without much effort.
A dispatcher reconstructing a Tuesday from memory and a text thread is not evidence. It is an argument, and the broker has more people to have it with.
Silence is not a waiver. If the rate con says nothing, this broker's usual terms apply, and failing those, your own — you just have to say which, before they ask.
Free time starts at the appointment or at arrival, whichever is later. Show that arithmetic on the claim and the argument stops.
Detention hit 39.3% of truckload stops in 2023, and 42.5% on spot freight. 94.5% of fleets bill for it; fewer than half of those invoices get paid. (ATRI, Costs and Consequences of Truck Driver Detention, 2024; DAT, 2024.)
PDF, pasted text, or by hand. Stops, broker email, free time, rate and cap are read off the document. A rate con silent on detention doesn't stop the claim — the broker's remembered terms apply, then your own standard terms.
By text, or by email while your carrier text registration is pending. He taps I'm here when he pulls in — that's what starts the clock, so an early truck or a slipped appointment both work. If he never taps, he's asked once more, and dispatch can enter the time by hand.
An email with a live status link, a set number of minutes before the clock starts running. Set it to 30 for TQL, or whatever the rate con in front of you asks for.
When he's released, detention stops. The claim is computed, sent automatically or queued for a dispatcher, and the broker gets a page with approve, dispute, and the full proof pack.
A geofence notices you arrived, a geofence notices you left, and an invoice comes out the other end. WaitStamp sends the notice first and bills to the release. That is the whole difference, and it is the difference between a claim that clears and a claim that starts an argument.
“How long was I there” was never what the broker asked. He asked whether you told him in time, and a geofence has nothing to say about that.
Released at 14:00, rolled out at midnight. Bill the gap and the broker refuses all of it — and you have spent your credibility on hours you were never owed.
No background app, no permission prompt, nothing draining his battery in a yard. He taps a link, and the page says at the bottom that it does not read where he is.
A driver unloaded at 14:00 who then sleeps in the lot until midnight was detained for none of those ten hours. WaitStamp bills to the release, or to the departure if he was never released — whichever comes first.
Billing the ten-hour break produces a claim the broker is right to refuse, and costs you the relationship. Claims that only ask for the hours you're owed get approved, which is the entire business.
The claim link stays live for 180 days and is renewed by every send and reminder, so a claim in dispute never goes dark. Reminders go out on days 3, 7 and 14. Accounting marks paid, short paid or rejected, and the whole ledger exports to CSV.
Every timestamp with the source that produced it — driver tap, dispatcher entry, or notice sent.
“Per your rate confirmation” reads differently from “the carrier's standard terms.” The pack says which.
The signed BOL and anything else he snapped at the dock, timestamped on arrival.
Append-only events, each hashing the one before it. Verified when the pack renders.
On site, minus free time, times the rate, capped — shown as a sum, not a total.
The same pack as a file, for the broker who forwards things to accounting.
One link in one text. Buttons big enough for gloves, and a page that tells him what each tap does. No login, no download, no location tracking — the page records the time he taps and the photo he sends, and says so at the bottom.
Setup on your side is a name and a mobile number per driver. Carrier approval for business texting takes ten to fifteen days and no provider can skip it, so until yours clears the link goes to the driver by email and your dispatcher can hand it over from his own phone in one tap.
A layover is worth more than a whole day of detention and a TONU covers a truck that was sold to nobody, yet both usually die on a phone call. They go through the same machinery as a detention claim — the same broker page, the same proof pack, the same reminders — so they get chased instead of forgotten.
He taps they're holding me overnight and a layover lands on your board as a decision, priced by the day. WaitStamp also flags a hold that has run long on its own, in case he never taps.
He taps load cancelled — nothing for me here. The load is cancelled and a TONU is queued against it, on the day it happened rather than whenever someone remembers.
Detention on that same visit is re-billed only up to the moment the layover started. One night, one charge — a broker who spots an overlap stops reading the rest of the claim.
Nothing is billed on its own. Each one arrives as a prompt on your board with the charge already worked out, and a dispatcher decides whether to raise it.
The average excessive detention charge fleets bill is $63.71 an hour (ATRI, 2024). Two billable hours is $127.42.
One truck, and you handle your own rate cons.
$390 a year — two months free.
Start 30 days freeTwo to ten trucks with one person on the rate cons.
$990 a year — two months free.
Start 30 days freeTen trucks and up, with a back office.
$2,490 a year — two months free.
Start 30 days freeA truck counts toward the bill only in a month it was named on a load, so parking one takes it off. Sales tax is included, so the figure above is the figure charged. More than 25 trucks? Email us and we'll quote you.
A cancelled subscription stops WaitStamp starting new work — no new loads, no new activations. Sign-in, the board, every existing claim, the proof packs and the CSV export stay available.
Loads already active run to completion even if the card expires mid-dwell. A truck sitting at a shipper is still owed its evidence.
Month to month. Nothing to sign, no setup fee, no per-claim fee, and no card until you decide the thing works.
About three minutes gets a live detention clock on your screen. No rate confirmation to hand? Start on a sample load — same parser, same clock, same claim — and read the broker notice yourself.